Why did Serena stop guarding Hell's Gate?

Developers destroyed the ward despite her warnings, releasing demons.

What did Serena do after the breach?

She retrieved the Key of Night, freed a dragon, and broke her friend's curse.

Don't Cross Me: I Am the Vampire Queen

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Don't Cross Me: I Am the Vampire Queen — A vampire monarch abandons humanity after her ancient ward is shattered by greed.

Serena maintained the seal at Hell's Gate for thousands of years, the sole barrier keeping demon legions at bay. Developers dismissed her warnings and demolished the ward, inundating streets with monsters. Corrupt Lawguards exploited the ensuing panic to manufacture a false deity and seize power. Rather than repair a disaster she did not create, Serena reclaimed the Key of Night, awakened a slumbering dragon, and severed the curse binding her companion, leaving mankind to answer for its own arrogance.

Quick answers

Why did Serena stop guarding Hell's Gate?: Developers destroyed the ward despite her warnings, releasing demons.
What did Serena do after the breach?: She retrieved the Key of Night, freed a dragon, and broke her friend's curse.